Privacy Policy

1. Information We Collect

1.1 Personal Information

When using the application, we may collect the following types of information:

• Identification Details: Full name, phone number, email address
• Appointment Information: Dates, times, selected service type
• Appointment History: Records of past and future appointments
• Preferences: Language settings, notification preferences

1.2 Technical Information

• Device Identifiers: Unique device identifier (Device ID)
• Device Information: Model, operating system, app version
• Usage Data: How you use the app, features utilized
• Push Notification Tokens: For sending notifications

1.3 Permissions

The application may request access to the following permissions:

• Camera: For taking photos to upload to gallery (admin only)
• Gallery: For selecting existing photos (admin only)
• Notifications: For sending reminders and updates

2. How We Use Your Information

We use the collected information for the following purposes:

• Appointment Management: Scheduling, updating, and canceling appointments
• Communication: Sending appointment reminders via SMS, push notifications, and email
• Service Improvement: Analyzing app usage to enhance user experience
• Technical Support: Responding to inquiries and technical issues
• Security: Preventing misuse, fraud, and illegal activity
• Legal Compliance: As required by law

3. Sharing Information with Third Parties

We may share information with the following service providers:

3.1 Service Providers

• Firebase / Google: Data storage, user authentication, notifications
• SMS4Free: Sending SMS messages (if enabled)
• Expo: Development infrastructure and app updates

3.2 Information Sharing Principles

• We do not sell your personal information to third parties
• We share information only with trusted providers who help us operate the service
• All providers are required to maintain information confidentiality
• We will share information as required by law or by order of a competent authority

4. Information Security

We implement advanced security measures to protect your information:

• Encryption: All communication with our servers is encrypted (SSL/TLS)
• Authentication: Secure user authentication system via Firebase Authentication
• Access Control: Only authorized staff can access information
• Monitoring: Monitoring suspicious activity and protection against attacks
• Backups: Regular data backups

5. Data Retention

We retain your personal information as long as your account is active or as necessary to provide services. When you request account deletion, we will delete most of your personal information within 30 days, except information we are required to retain by law.

6. Your Rights

You have the following rights regarding your personal information:

• Right of Access: Request a copy of your personal information
• Right to Rectification: Request correction of inaccurate information
• Right to Erasure: Request deletion of your personal information
• Right to Restriction: Restrict the use of your information
• Right to Object: Object to the processing of your information
• Right to Portability: Receive your information in a structured format

7. Children

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and discover that your child has provided us with personal information, please contact us.

8. Cookies and Tracking

The application does not use traditional cookies but may use similar technologies such as:

• Local Storage: For saving user preferences
• Analytics: For tracking app usage for improvement purposes

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any material changes will be posted in the app and/or a notification will be sent to you. Continued use of the app after changes constitutes acceptance of the changes.

10. International Transfers

Your information may be transferred to and stored on servers located outside of Israel, including in countries where privacy protection laws may differ. We take steps to ensure your information receives appropriate protection.

11. Consent

By using the application, you agree to this Privacy Policy and to the collection and use of information as described herein. If you do not agree, please refrain from using the application.

12. Contact Us

For any questions, requests, or complaints regarding this Privacy Policy or the handling of your personal information, you can contact us:

13. Data Protection Authority

In addition to contacting us, you have the right to file a complaint with the Privacy Protection Authority: